Guided selling de nieuwe revolutie in e-commerce
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Bij Chosify helpen we e-commerce merken de beste klantervaring te bereiken. Wij helpen hen bij het oplossen van de lastige keuzes waarmee hun klanten worden geconfronteerd
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Chosify ontlast de klant van de keuzes die hij moet maken en maakt moeilijke keuzes minder tijdrovend. Wij helpen hen bij het oplossen van de lastige keuzes waarmee hun klanten worden geconfronteerd.
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bij het vinden van het beste procuct
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Waarom Chosify
Het is erg moeilijk om uit zoveel producten de juiste te kiezen. Dus laat ons u begeleiden!
Chosify verhoogd conversie gemiddeld met 40%Een betere klantenervaring
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Frequently Asked Questions
Guided selling is a sales approach that involves providing personalized guidance and recommendations to customers throughout the buying process. It aims to help customers make informed decisions by understanding their needs, preferences, and budget.
Guided selling can benefit businesses in several ways. It helps improve customer experience by providing personalized recommendations, leading to increased customer satisfaction and loyalty. It also helps sales teams by streamlining the sales process and reducing the likelihood of customer confusion or indecision. Ultimately, this can result in higher conversion rates and increased sales revenue.
Guided selling can be beneficial in various industries, including retail, e-commerce, technology, automotive, insurance, and telecommunications. It is particularly useful in industries with complex product offerings or a wide range of options that may overwhelm customers.
Guided selling can be implemented in an online setting through various methods. This may include interactive product selectors, guided questionnaires, live chat support, virtual assistants, personalized product recommendations, and dynamic content based on customer preferences. These tools and features help recreate the personalized assistance that customers would receive in a physical store.
Yes, there are several examples of successful guided selling implementations. For instance, Amazon's "Customers who bought this also bought" feature provides personalized recommendations based on customer purchasing behavior. Another example is the Tesla website, which guides customers through the customization and purchasing process for their electric vehicles.
Guided selling has proven to be effective in improving sales. According to a study by Gartner, organizations that implement guided selling solutions see an average of 32% increase in conversion rates. Additionally, research by Accenture shows that 89% of customers are more likely to make a purchase when assisted by personalized recommendations.
While specific country statistics may vary, a study by Salesforce found that 80% of customers in the United States are more likely to purchase from companies that offer personalized experiences. In Germany, 77% of customers prefer personalized product recommendations, according to a survey by Kameleoon. These statistics highlight the importance and effectiveness of guided selling approaches in different countries.
